Insurers’ Jewelry Replacement

Why Choose Delmonte-Smelson?

Phil Smelson & Mike Delmonte
The answer is simple. Delmonte-Smelson provides fast cost-effective and personalized service and has been doing it for over 45 years!

Family owned and operated …

Family owned and operated from the prestigious RXR Plaza across from the Nassau Coliseum, Delmonte-Smelson takes pride in its extensive knowledge of the claims adjustment process. As Phil Smelson likes to say, “We’ve been batting clean-up since before A-Rod was born.”

But you probably know that. Most of our new business comes from satisfied customers who pass on the good word about Delmonte-Smelson. We’re the white-hat jewelry replacement and evaluation guys who specialize in making your job simple.

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No Pain Claims Process

All it takes to get the ball in play …

All it takes to get the ball in play is a few keystrokes or a quick call. Use our easy Claim Adjuster’s Worksheet, send us an email, or call us toll free: 866-695-5395. That’s it. No long forms, no fussy bureaucrats. You’ll have a quotation within 24 hours!

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No Guesswork

Jewelry Assessment

We can provide onsite inspection and assessment anywhere …

We can provide onsite inspection and assessment anywhere in the metro New York area. Our expert evaluator can visit the insured at home or at work, determine the damage, and provide an opinion on the probable cause of the loss. Say goodbye to guesstimates. At Delmonte-Smelson, say hello to data based, evidence driven claims resolution. We get the stats!

We offer the same great no guesswork service outside the metro New York area via insured Fed-Ex pickup for examination in our state of the art facilities.

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No Waiting

The Delmonte-Smelson team is ‘always on deck.’ …

The Delmonte-Smelson team is “always on deck.” We promise quick free quotations, timely inspections and assessments, and speedy claims resolution. Mike Delmonte says “If we’re in the game, we’re in to play and stay.” No claim gets side-lined or back-burnered!

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Personalized Jewelry Services

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When it comes to servicing individual customers, Delmonte-Smelson is a winning team with a deep bench and a strong farm system.

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<1> Award-Winning Service

You want superior customer service …

You want superior customer service for your insured clients and at Delmonte-Smelson, you get it. Everyone on the award-winning Delmonte-Smelson team works one-on-one with our retail and Internet customers. We know the products, we know the trends. We know what customers want. And we deliver — in our luxurious showroom, or in the privacy of the insured’s home or office. A home run for our team is a satisfied, re-insured client.

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Jewelry Replacement

<2> Exact Replacement or Re-creation

Our ample inventory of designer jewelry …

Our ample inventory of designer jewelry and our extensive network of dealers and vendors mean we can often replace a lost item virtually “on the spot.” And our diamond and precious stones inventory and availability lets us quickly replace damaged or missing stones and make a match for almost any stud earring. But that’s not all. Our vast experience and on-site expertise in creating custom jewelry guarantees we can recreate lost or stolen items that can’t otherwise be replaced.

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<3> World-Class Repairs

Our team ‘doctor’ is our meticulous jeweler …

Our team “doctor” is our meticulous jeweler, an old world craftsman who lives by the motto “Good enough never is.” The jewelry he repairs is always “as good as new,” or he won’t let it off his bench. When a cost-effective, functional or cosmetic repair is prescribed, the doctor’s golden touch is just the ticket.

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<4> What Our Clients Say

First, Jeanette and I have satisfactorily concluded our business with delmonte-smelson.

“First, Jeanette and I have satisfactorily concluded our business with delmonte-smelson.  Mr. Philip Smelson reached out to Jeanette and both agreed that his company should design and produce a replacement set of ruby earrings.  Jeanette received the set last week and was very satisfied.  In addition, Mr. Smelson included an appraisal of the set as well.  It was a smooth process.  Jeanette found Mr. Smelson to be courteous and consultative professional during this process.”

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<5> What the Insurance Companies Say

Phil, Thank you for the excellent service result!

“Phil, Thank you for the excellent service result!  A complete win.  Product & presentation.”

Brendan Voss  Senior Vice President
Narragansett Bay Insurance Company

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First, I just wanted to say that I truly appreciate your assistance …

“First, I just wanted to say that I truly appreciate your assistance on this claim.  We are fortunate to be partnered with an expert that can replicate such a unique item.   The signed Certificate of Satisfaction from the Member and my conversation with the Members’ representative says it all!

Kyle Pittman  Member Advocate
PURE Insurance

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Tell Us Your Needs

Use our easy Claim Adjuster’s Worksheet, send us an email, or call us toll free: 866-695-5395 to tell us your jewelry replacement and evaluation requirements.

Quality, Service, Satisfaction – Guaranteed